Customer Onboarding: How to Make the Right First Impression

There's no denying it...customer expectations are at an all-time high. A recent Forrester report highlighted that empowered customers expect a seamless experience, improved efficiency and heightened responsiveness in all interactions with...
customer experience financial services

Perfecting the Customer Experience in Financial Services

Did you know that 61% of financial services firms feel that they neglect the implications of systems change when trying to build engaging customer experiences? This statistic (taken from Bizagi's research) is...

Lotus Notes Migration: Modernizing Your Applications with Bizagi

An increasing number of organizations are looking to reduce their dependency on the business collaboration platform as they seek to integrate with the latest APIs. This will help to...
compliance innovation

Why Every Compliance Officer Should Lead Innovation

The role of a compliance officer has never been easy. But today it is more difficult than ever, with additional regulatory burdens springing up all the time, especially in response to...

Loan Origination: How to Make it Fast, Personalized, Compliant and Connected

Over 75% of customers only engage with banks online and branch footfall is declining 15% year-over-year, according to Lloyds Banking Group, proving that mobile and online banking experiences are...
frankenstack

Tackling the Frankenstack: Legacy IT Evolution for Insurers

Beware the Frankenstack! As Insurance carriers have tried to modernize their technology over the years, many have ended up with a patchwork IT system. A combination of legacy technologies that have...

GDPR: 3 Essential Strategies for Financial Services

Data breaches are on the rise in financial services, making it the most attacked industry in the world. Financial Services experience 65% more data breaches than average organizations, according to IBM’s...
Customer Engagement

Automate Your Customer Engagement

In a time when everyone wants, and expects, immediate answers to their questions, the pressure is on for businesses when it comes to customer engagement. Enter process automation… Gartner predicts that by 2020...

Insurance Onboarding: The Key to Lasting Customer Relationships 

Loyalty doesn't count for much these days, particularly when it comes to insurance. Our experience with insurance providers has demonstrated that insurers are having to work harder than ever to attract...
wealth management bizagi

3 Ways Bizagi Transforms Wealth Management Organizations

68% of global wealth managers say that keeping up with new technology is the top challenge that they face, according to the Thomas Reuters report, Digitalization of Wealth Management....

Enjoy this blog? Please spread the word :)