compliance innovation

Why Every Compliance Officer Should Lead Innovation

The role of a compliance officer has never been easy. But today it is more difficult than ever, with additional regulatory burdens springing up all the time, especially in response to...

Industry 4.0: Drive Efficiencies in Your Supply Chain

Industry 4.0 is here. Manufacturers need to transform their supply chain management if they want to keep up. In a 2018 Forrester survey, 58% of global decision makers at...

Insurance Peer Review Just Got Easier, Thanks to Process Automation

The peer review process is more important than ever in an era of strict regulations compounded by challenging economic and competitive conditions. It’s no secret that peer review is a necessary, but...

How adidas Used DPA to Succeed in Their Digital Transformation

Implementing a DPA solution often seems a mountain to climb, especially if we believe the analysts who claim that 70% of all digital transformation projects fail. That's why it's so interesting...
IT process automation templates

3 Process Automation Templates Your IT Department Can Use Right Now

The IT department is the heart of your organization. Employees rely on the processes executed by the IT department to enable them to keep doing their day-to-day tasks. So,...
Insurance Process Automation

5 Insurance Processes Transformed by Digital Process Automation

Insurance used to be seen as a long, drawn-out, paper-heavy process. But Digital Process Automation (DPA) is changing all that… Thanks to digital transformation across...
legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...

Perfecting the Customer Experience in Financial Services

It is widely acknowledged that customer experience has become the key to success in financial services. 85% of financial services professionals believe that responding to customer expectations faster is an urgent...

Customer Onboarding: How to Make the Right First Impression

There's no denying it...customer expectations are at an all-time high. A recent Forrester report highlighted that empowered customers expect a seamless experience, improved efficiency and heightened responsiveness in all interactions with...
healthcare customer experience

Telemedicine: Meet Customer Expectations in Healthcare with AI

There's nothing more important than our health. So it can be annoying when you're left waiting on healthcare services. I know I'm not the only who has been left waiting in...

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