Customer Onboarding: How to Make the Right First Impression

There's no denying it...customer expectations are at an all-time high. A recent Forrester report highlighted that empowered customers expect a seamless experience, improved efficiency and heightened responsiveness in all interactions with...
compliance innovation

Why Every Compliance Officer Should Lead Innovation

The role of a compliance officer has never been easy. But today it is more difficult than ever, with additional regulatory burdens springing up all the time, especially in response to...

How to Automate Your Finance Processes

As much as you wish your ERP could complete all the work for in your financial department, there are still disparate forms to fill, data to upload, and approvals that need...
Insurance Process Automation

5 Insurance Processes Transformed by Digital Process Automation

Insurance used to be seen as a long, drawn-out, paper-heavy process. But Digital Process Automation (DPA) is changing all that… Thanks to digital transformation across...

Perfecting the Customer Experience in Financial Services

It is widely acknowledged that customer experience has become the key to success in financial services. 85% of financial services professionals believe that responding to customer expectations faster is an urgent...
Geesinknorba

Smart Manufacturing: How Geesinknorba Increased Production Efficiency by 45%

If your manufacturing isn’t smart, then you’re not doing it right. Smart Manufacturing means embracing new technologies to become more efficient, and the industrial sector is already reaping the benefits. PwC...

How to Turn Risk into Reward: 5 Tips we Learned from Anida

BPM projects live or die by their ability to get businesses back on track. But for large enterprises, with BPMS deeply entrenched in the corporate architecture, the existing system may not...
frankenstack

Tackling the Frankenstack: Legacy IT Evolution for Insurers

Beware the Frankenstack! As Insurance carriers have tried to modernize their technology over the years, many have ended up with a patchwork IT system. A combination of legacy technologies that have...
data security healthcare

3 Ways to Ensure Data Security in Healthcare

61% of healthcare organizations are worried about malware infiltrations according to Information Age, and for good reason. Data security in healthcare is a major issue: the sector suffered more than half...
Loan Origination Automation

Loan Origination Automation at AEON Credit Service Asia (ACSA)

Time is money. Customers don’t want to be left waiting and people now expect instantaneous responses to requests and immediate services and solutions. Digital solutions are helping organizations to meet these expectations, with the financial services industry leading...

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