frankenstack

Tackling the Frankenstack: Legacy IT Evolution for Insurers

Beware the Frankenstack! As Insurance carriers have tried to modernize their technology over the years, many have ended up with a patchwork IT system. A combination of legacy technologies that have...
insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...

[Infographic] 5 Steps to Digitally Transform Your Insurance Company

Here at Bizagi, we've helped numerous insurance companies to accelerate their digital transformation initiatives. With the looming threat of insurtech disruptors, it's more important than ever to digitize and automate complex processes. Only then can...
legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...

Insurance Onboarding: The Key to Lasting Customer Relationships 

Loyalty doesn't count for much these days, particularly when it comes to insurance. Our experience with insurance providers has demonstrated that insurers are having to work harder than ever to attract...

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