legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...
Customer Experience in Insurance: How to Accelerate the Digital Transformation

Customer Experience in Insurance: How to Accelerate the Digital Transformation

Insurance has progressed from an age of information in the 1990s to the age of the customer. And the bar is being set by insurtechs. The onus is on established, incumbent...
insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...
frankenstack

Tackling the Frankenstack: Legacy IT Evolution for Insurers

Beware the Frankenstack! As Insurance carriers have tried to modernize their technology over the years, many have ended up with a patchwork IT system. A combination of legacy technologies that have...

4 Important Wins from Digital Transformation in Insurance

Lack of innovation is the biggest complaint that risk managers have about the insurance industry, according to Airmic’s 2019 poll. But the good news is...

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