Financial Services

Over 75% of customers only engage with banks online and branch footfall is declining 15% year-over-year, according to Lloyds Banking Group. This proves that mobile and online banking experiences...

Time is money. Customers don’t want to be left waiting and people now expect instantaneous responses to requests and immediate services and solutions. Digital solutions are helping organizations to meet these expectations, with the financial services industry leading...

Data breaches are on the rise in financial services, making it the most attacked industry in the world. Financial Services experience 65% more data breaches than average organizations, according to IBM’s...

84% of companies worldwide experienced a fraud incident last year – that’s an alarmingly high rate. The banking industry is particularly at risk, with the typical organization losing 5%...

Financial services organizations risk falling behind the innovation curve by not enabling proper collaboration. 92% of businesses report at least one kind of tension within their organization, and the disconnect between...

Ensuring compliance in finance is no easy feat. It means navigating a complex labyrinth of laws and regulations. So how can leaders implement the right processes and governance to meet...

It is widely acknowledged that customer experience has become the key to success in financial services. 85% of financial services professionals believe that responding to customer expectations faster is an urgent...

“The stage is set for FS automation and AI to move from what was, only a few years ago, relatively vague concepts to bona fide, strategic business imperatives.” – Financier Worldwide Magazine

68% of global wealth managers say that keeping up with new technology is the top challenge that they face, according to the Thomas Reuters report, Digitalization of Wealth Management....

BPM projects live or die by their ability to get businesses back on track. But for large enterprises, with BPMS deeply entrenched in the corporate architecture, the existing system may not...