Perfecting the Customer Experience in Financial Services
It is widely acknowledged that customer experience has become the key to success in financial services. 85% of financial services professionals believe that responding to customer expectations faster is an urgent...
4 Essential Automation Tips for Financial Service Providers
“The stage is set
for FS automation and AI to move from what was, only a few years ago,
relatively vague concepts to bona fide, strategic business imperatives.” – Financier Worldwide
Magazine
3 Ways Bizagi Transforms Wealth Management Organizations
68% of global wealth managers say that keeping up with new technology is the top challenge that they face, according to the Thomas Reuters report, Digitalization of Wealth Management....
How to Turn Risk into Reward: 5 Tips we Learned from Anida
BPM projects live or die by their ability to get businesses back on track. But for large enterprises, with BPMS deeply entrenched in the corporate architecture, the existing system may not...
Intelligent Process Automation: Bizagi and RPA in Action at Bancolombia
Robotic Process Automation (RPA) is making its mark on the financial services industry. Juniper Research has found that RPA revenues in banking will reach $1.2 billion by 2023: a 400%...
Why Aren’t Banks Doing More with Blockchain?
Over the last 18 months a lot has been written about Blockchain for banks. The benefits to financial services companies in adopting distributed ledger technology (DLT) are clear to see.
It’s all...
3 Processes Ripe for Automation in Financial Services
The
financial services industry is experiencing significant forces of change.
FinTech is redefining the customer experience, and regulatory pressure has
opened a $4billion RegTech Market.
The emergence of...
Blockchain: The Fuel to Energize Your Financial Services Transformation
Hailed as the ‘Uber’ of banking, Blockchain is the buzzword of the moment in financial services. The digital ledger technology (DLT) has numerous benefits, including fraud prevention and faster payments on...
[Infographic] 3 Processes Ready for Automation in Financial Services
The financial services industry faces significant scrutiny. Customers expect excellent service at all times, while regulators expect compliance across the board. Both of these groups expect assets and data...
Loan Origination: How to Make it Fast, Personalized, Compliant and Connected
Over 75% of customers only engage with banks online and branch footfall is declining 15% year-over-year, according to Lloyds Banking Group. This proves that mobile and online banking experiences...
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