Financial Services

The financial services industry is experiencing significant forces of change. FinTech is redefining the customer experience, and regulatory pressure has opened a $4billion RegTech Market. The emergence of...

Hailed as the ‘Uber’ of banking, Blockchain is the buzzword of the moment in financial services. The digital ledger technology (DLT) has numerous benefits, including fraud prevention and faster payments on...

The financial services industry faces significant scrutiny. Customers expect excellent service at all times, while regulators expect compliance across the board. Both of these groups expect assets and data...

Over 75% of customers only engage with banks online and branch footfall is declining 15% year-over-year, according to Lloyds Banking Group. This proves that mobile and online banking experiences...

Time is money. Customers don’t want to be left waiting and people now expect instantaneous responses to requests and immediate services and solutions. Digital solutions are helping organizations to meet these expectations, with the financial services industry leading...

Data breaches are on the rise in financial services, making it the most attacked industry in the world. Financial Services experience 65% more data breaches than average organizations, according to IBM’s...

The economy has entered a recession. But unlike the last major economic downturn, the cause did not originate with the financial services industry itself due to poor regulation and...

84% of companies worldwide experienced a fraud incident last year – that’s an alarmingly high rate. The banking industry is particularly at risk, with the typical organization losing 5%...

Financial services organizations risk falling behind the innovation curve by not enabling proper collaboration. 92% of businesses report at least one kind of tension within their organization, and the disconnect between...

Ensuring compliance in finance is no easy feat. It means navigating a complex labyrinth of laws and regulations. So how can leaders implement the right processes and governance to meet...