Digital Operations

Digital Operations

Banking Fraud Prevention

Banking Fraud Prevention: System Silos Create Gaps for Criminals

84% of companies worldwide experienced a fraud incident last year – that’s an alarmingly high rate. The banking industry is particularly at risk, with the typical organization losing 5% of revenue...
RPA project

6 Questions You Need To Ask Before Starting an RPA Project

What exactly is RPA? RPA stands for robotic process automation. While there are multiple ways to describe RPA, EY sums it up nicely as “the use of software that mimics human behavior...

Lotus Notes Migration: Modernizing Your Applications with Bizagi

An increasing number of organizations are looking to reduce their dependency on the business collaboration platform as they seek to integrate with the latest APIs. This will help to unlock new...

Industry 4.0: Drive Efficiencies in Your Supply Chain

Industry 4.0 is here. Manufacturers need to transform their supply chain management if they want to keep up. In a 2018 Forrester survey, 58% of global decision makers at manufacturing firms...
legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...
insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...
healthcare customer experience

Telemedicine: Meet Customer Expectations in Healthcare with AI

There's nothing more important than our health. So it can be annoying when you're left waiting on healthcare services. I know I'm not the only who has been left waiting in...
Blockchain-Financial-Services-Transformation

Blockchain: The Fuel to Energize Your Financial Services Transformation

Hailed as the ‘Uber’ of banking, Blockchain is the buzzword of the moment in financial services. The digital ledger technology (DLT) has numerous benefits, including fraud prevention and faster payments on...
IT leaders financial services

3 Ways IT Leaders in Financial Services can Drive Business Innovation

Financial services organizations risk falling behind the innovation curve by not enabling proper collaboration. 92% of businesses report at least one kind of tension within their organization, and the disconnect between...
frankenstack

Tackling the Frankenstack: Legacy IT Evolution for Insurers

Beware the Frankenstack! As Insurance carriers have tried to modernize their technology over the years, many have ended up with a patchwork IT system. A combination of legacy technologies that have...
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