Digital Operations

Digital Operations

[Infographic] 3 Ways to Tackle the Tensions Around Digital Transformation

New vs legacy. On-premises vs off-premises. Front of house vs back office. It’s a challenge to keep your systems connected – let alone make sure they support new ways of doing...
operating model

The Operating Model to Bring Agility to your Business, Part 2 – from Harvard...

An operating model is the organizational blueprint that dictates how a company is going to make decisions and execute the work required to deliver its strategy, business model and customer mission. In...
operating model

The Operating Model to Bring Agility to your Business, Part 1 – from Harvard...

The operating model is how a company organizes and manages its resource. It’s the bridge between strategy and execution and can help bring agility to your business. In a Harvard Business...
insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...

Digital Operations: Transform your Business in 6 Simple Steps

New vs legacy. On-premises vs off-premises. Front of house vs back office. It’s a challenge to keep your systems connected – let alone make sure they support new ways of doing...

Industry 4.0: Drive Efficiencies in Your Supply Chain

Industry 4.0 is here and manufacturers need to transform their supply chain. In a 2018 Forrester survey, 58% of global decision makers at manufacturing firms said that they are undergoing digital...
legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...
Banking Fraud Prevention

Banking Fraud Prevention: System Silos Create Gaps for Criminals

84% of companies worldwide experienced a fraud incident last year – that’s an alarmingly high rate. The banking industry is particularly at risk, with the typical organization losing 5% of revenue...
Customer Experience in Insurance: How to Accelerate the Digital Transformation

Customer Experience in Insurance: How to Accelerate the Digital Transformation

Insurance has progressed from an age of information in the 1990s to the age of the customer. And the bar is being set by insurtechs. The onus is on established, incumbent...

[Infographic] 5 Steps to Digitally Transform Your Insurance Company

Here at Bizagi, we've helped numerous insurance companies to accelerate their digital transformation initiatives. With the looming threat of insurtech disruptors, it's more important than ever to digitize and automate complex processes. Only then can...
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