Digital Operations

Digital Operations

Digital Transformation Strategy: Get it Right & Become a Digital Master

It used to be that businesses would gain a competitive advantage in one of two ways: either by having a low-cost distribution model or differentiating themselves in the market. But that...

3 Ways to Ensure Data Security in Healthcare

61% of healthcare organizations are worried about malware infiltrations according to Information Age, and for good reason. Data security in healthcare is a major issue: the sector suffered more than half...
RPA

How to Use Bizagi & RPA to Achieve True Digital Process Automation

Robotic Process Automation (RPA) is increasingly being used by businesses to carry out basic, repetitive tasks that would ordinarily be carried out by humans, such as form-filling and calculations. With its promising...
healthcare customer experience

Telemedicine: Meet Customer Expectations in Healthcare with AI

There's nothing more important than our health. So it can be annoying when you're left waiting on healthcare services. I know I'm not the only who has been left waiting in...

Digitize Product Development to Accelerate Your Time-to-Market

Adapt Quickly to Customer Trends with Faster Digital Product Development “Digital product development means obsessing about customers.” says Forrester Research. “Organizations are undertaking digital transformation initiatives aimed at improving innovation and addressing...
IT leaders financial services

3 Ways IT Leaders in Financial Services can Drive Business Innovation

Financial services organizations risk falling behind the innovation curve by not enabling proper collaboration. 92% of businesses report at least one kind of tension within their organization, and the disconnect between...

[Infographic] 3 Ways to Tackle the Tensions Around Digital Transformation

New vs legacy. On-premises vs off-premises. Front of house vs back office. It’s a challenge to keep your systems connected – let alone make sure they support new ways of doing...
operating model

The Operating Model to Bring Agility to your Business, Part 2 – from Harvard...

An operating model is the organizational blueprint that dictates how a company is going to make decisions and execute the work required to deliver its strategy, business model and customer mission. In...
operating model

The Operating Model to Bring Agility to your Business, Part 1 – from Harvard...

The operating model is how a company organizes and manages its resource. It’s the bridge between strategy and execution and can help bring agility to your business. In a Harvard Business...
insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...
Translate »