New digital competitors are biting at the heels of the leaders in every industry. There’s no longer any safety in sticking to the pre-digital status quo. The reality is simple, be disruptive, or be disrupted.
Here is the question: Are you ready for the challenge?
The efficiency needed to survive in the digital economy can only be achieved by truly owning and effectively managing all of the actors, assets and information in the enterprise. Process applications make it possible, but organizations need them faster than ever before.
The latest study from Forrester Research on the increasingly popular landscape of low-code platforms includes a category of tools for building process applications. According to the research that preceded the Wave report “Vendors of low-code platforms for process applications seek to replace heavy, complicated BPM suites that require significant upfront financial and training investments.”
The categorization in Forrester’s latest report is extremely helpful for anyone who is considering a purchase of one of these platforms, clarifying the strengths and uses for the different types of RAD / low-code software on the market. The process-centric platforms “target applications that require co-ordination and collaboration across different employee and customer roles.”
In our fast-changing world, every business leader is charged with the huge challenge of Digital Transformation. Processes and the applications that power them go a long way to providing the digital agility needed. But it’s important to note that none of it can happen without people.
A process-based challenge is different from that of a database or request handling system where the project can be managed entirely within one business silo. When it comes to process change, the key to success is getting everyone on the same page. In enterprises that means collaboration between the many silos within a business – in this case Business and IT.
A common symptom reported and observed during digital transformation is that business people and IT people don’t always work well together. So how can companies foster and fuel more effective collaboration?
Three things stand out to us:
Common goals – It’s often said that two heads are better one, and on the journey of digital transformation both the business and IT perspectives are required for success. Both should be involved from the start – working towards the same end goals.
Common language – The biggest barrier to collaboration is bad communication. The problem is that Business people and IT people speak different languages. To achieve smooth process transformation the steps required and KPIs for success must be defined in a way that makes sense to both Business and IT – not one or the other.
Common ground – Collaboration always requires a space for working, one that is conducive to the task required. Generally that might mean a room, perhaps comfortable furniture and a white board. But when it comes to process transformation the common ground most required is a platform within which to model, build and run processes.
This common ground is where low-code platforms come in. But what are they designed to do?
“These vendors provide alternative platforms for orchestrating business processes and interactions across different departments, and customers often use them to easily extend existing systems of record, such as Oracle and SAP. Many of the vendors operating in this segment also provide out-of-the-box adaptors that customers can configure to integrate with a wide range of databases and applications.”