Digital Operations

Digital Operations

insurance claims process

Insurance Claims Process: Don’t Leave Your Customers Waiting  

The claims process is the most important customer touch point in the insurance journey. It’s the crux the entire process and customers expect remuneration promptly. 69% of insurers rated customer experience...

Digital Operations: Transform your Business in 6 Simple Steps

New vs legacy. On-premises vs off-premises. Front of house vs back office. It’s a challenge to keep your systems connected – let alone make sure they support new ways of doing...

Industry 4.0: Drive Efficiencies in Your Supply Chain

Industry 4.0 is here and manufacturers need to transform their supply chain. In a 2018 Forrester survey, 58% of global decision makers at manufacturing firms said that they are undergoing digital...
legacy policy administration system

Rescue Insurance Policy Administration with AI & Process Automation

Don’t ditch your insurance policy administration legacy system just yet… it can be rescued. Back in the 1970s, the insurance industry led by example. While other industries were struggling to get to...
Banking Fraud Prevention

Banking Fraud Prevention: System Silos Create Gaps for Criminals

84% of companies worldwide experienced a fraud incident last year – that’s an alarmingly high rate. The banking industry is particularly at risk, with the typical organization losing 5% of revenue...
Customer Experience in Insurance: How to Accelerate the Digital Transformation

Customer Experience in Insurance: How to Accelerate the Digital Transformation

Insurance has progressed from an age of information in the 1990s to the age of the customer. And the bar is being set by insurtechs. The onus is on established, incumbent...

[Infographic] 5 Steps to Digitally Transform Your Insurance Company

Here at Bizagi, we've helped numerous insurance companies to accelerate their digital transformation initiatives. With the looming threat of insurtech disruptors, it's more important than ever to digitize and automate complex processes. Only then can...

Lotus Notes Migration: Modernizing Your Applications with Bizagi

An increasing number of organizations are looking to reduce their dependency on the business collaboration platform as they seek to integrate with the latest APIs. This will help to unlock new...
Blockchain-Financial-Services-Transformation

Blockchain: The Fuel to Energize Your Financial Services Transformation

Hailed as the ‘Uber’ of banking, Blockchain is the buzzword of the moment in financial services. The digital ledger technology (DLT) has numerous benefits, including fraud prevention and faster payments on...
Infographic Digital Transformation

[Infographic] What’s Driving and Delaying Digital Transformation in IT?

What exactly is driving digital transformation in IT departments? Even more importantly, what is blocking the path? Computing research have the answers and we've set out the highlights for you in...
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