Customer Engagement

Customer Engagement

Customer Engagement Digital Transformation

[Infographic] 3 Ways to Transform Your Customer Engagement Strategy

In a digital age, customer expectations are sky high. So how do you deliver the best service possible? In our new survey of 500 business leaders, 70% said that they are focused...

7 Steps to Transform Your Customer Engagement

In our new survey of 500 business leaders, 77% identified digital transformation as a strategic priority. Our research also identified that 70% are focused specifically on improving customer engagement. This comes...

Loan Origination: How to Make it Fast, Personalized, Compliant and Connected

Over 75% of customers only engage with banks online and branch footfall is declining 15% year-over-year, according to Lloyds Banking Group, proving that mobile and online banking experiences are more important...
Customer Experience in Insurance: How to Accelerate the Digital Transformation

Customer Experience in Insurance: How to Accelerate the Digital Transformation

Insurance has progressed from an age of information in the 1990s to the age of the customer. And the bar is being set by insurtechs. The onus is on established, incumbent...
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