We felt very humbled on Wednesday to have hundreds of you tuning in to watch Martin Stepanek and Jan Marek of Generali PPF Holding, sharing their story and showing how they use our BPMS in automating the most complex insurance process (underwriting) in 4 countries and 5 languages. So it goes without saying, THANK YOU to all of you who attended our webinar and for being interactive by asking questions and raising virtual hands.
Below you can find the slides and the complete recording of the webinar. Your participation made this webinar a great event and even though we had some time dedicated to answering your questions, there were three left unanswered so I would like to cover them here:
Q: Can you govern and organize processes in sub-processes (when you won’t have lanes) and still make the sub-processes executable? (by German C.)
Bizagi provides full support for sub-processes, which can be configured to be instantiated (executed) independently of the parent process. You can find out more about sub-processes in Bizagi at this page.
Q: I have a question for Jan: When do you start the underwriting process? Is it while you’re with the client or you first have a talk with the client to know the coverages he/she wants? (by Nicole D.)
Jan emailed us back saying:
There are two options – 1st: The process could be started manually, so the underwriter has a request from the client (in case of direct business) and within the request it is known what products needs to be prepared. 2nd: The process is also integrated to the brokers’ portal, so the broker has a potential business and it is the broker who fills in all the necessary data of the business (products, coverages, etc.)
Q: Does each task in the process map relate to one screen in bizagi? is that the level of detailed required when mapping your process for automation? (by Leonela G.)
Each manual activity (involving a human being), requires a form, i.e. a UI screen. Automated activities (integration with external systems, e-mails, document generation, etc.) require no forms. Forms can contain as much or as little detail as desired. They can be copied from one activity to the other and, more importantly, they can be re-used (shared) across different activities of the same process or different business processes.
For more information please check out the Bizagi case study for Generali here.
Have you got another question for us? Please comment below!